Account Clerk I

ACCOUNT CLERK I
Starting Pay: $19.68-$25.34 hr.

CLASS DEFINITION:
Under general supervision, performs accounts receivable duties and other associated tasks dealing with District customers.

SUPERVISOR: Office Supervisor

JOB DUTIES:

• Account Clerk I, is the Primary Contact to Customers when they walk in the door or call.
• Receives user fee payments from customers. Posts cash receipts to the computers Accounts Receivable program.
• Follows up on customers who sell properties, move in/out on rental properties.
• Prepares and corrects all customer history files.
• Loads units for meter reading and downloads units into Accounts Receivable program.
• Prepares blue postcard 15-day notices.
• Prepares 24-hour red tags (shut-off notices) the day before on past due customers.
• Prepares green shut-off door tags. Monitors status of all door tags delivered.
• Daily’s need to be done each day when bank is received.
• Declined Checks/Credit Cards payments need to be Door Tagged.
• Checks hard copy files on all customers and cross-reference to computer history file.
• Maintains all computer generated and hand summary reports.
• Filing needs to be done every couple of days.
• Recurring payments need to be completed first thing in the morning on the 20" of every month. If the 20" lands on a Saturday or Sunday, it is to be done on that Monday.
• Follows up on customer problems and collections.
• Prepares all paperwork for backflow testing notification.  

KNOWLEDGE. ABILITY AND SKILLS:

• Ability to work with the general public and all other District employees.
• Ability to type, file and be knowledgeable with all computer applications.
• Ability to operate all office machines and computers.
• Ability to analyze specific problems and situations and correct them.
• Knowledge of English, spelling, and arithmetic.
• Limited knowledge of bookkeeping.
• Ability to classify the correct rate codes for billing of Accounts Receivable.
• Ability to assume other tasks as required.
• Ability to type 35 — 50 words per minute.

MINIMUM REQUIREMENTS:

• Completion of high school.(diploma or GED)
• Three years general office experience and basic accounting application.
• Possess and maintain a valid California driver’s license and show proof of current
  insurance. Must have reliable transportation to and from work.