I.T. Specialist

I.T. Specialist

Please read the job description carefully before applying. The essential functions are the fundamental job duties that an employee must be able to perform, with or without a reasonable accommodation. Additional job duties may be assigned as needed.

Applicants who do not fully meet the minimum qualifications or who do not fully complete the application as instructed will not be considered. Applicants are responsible for demonstrating that they possess the qualifications advertised for the position. Meeting the minimum qualifications does not assure applicants of an interview.

Please see Special Instructions for more details.

Applicants are required to electronically upload a cover letter, resume, copy of transcripts (official transcripts required upon hire), and complete contact information for three references. References will be contacted at a later date. Submission of materials is the applicant’s responsibility. Applications without all required materials are incomplete and will not be considered.

Position Number: 783130

Job Title: Specialist

Job Type: Full-Time

Department: Academic & Client Technologies

Job Purpose: Provide technology support to faculty, staff, and students, and maintain computers (both hardware and software) and related technologies in the campus environment.

Essential Functions          

Provide Tier II support and work with vendors to resolve issues. They analyze user needs, provide purchase consultation, manage technology projects, and review/approve technology purchases. Other responsibilities include deploying new technology and performing system integration testing of hardware/software upgrades. Individuals demonstrate expertise in various custom or packaged hardware and software. They have superior analysis and diagnosis capabilities and outstanding customer service and support skills.

Minimum Qualifications

A minimum of a bachelor’s degree in computer science, management information systems, computer engineering, or a related IT field and two years of relevant experience

OR

At least 60 hours of college credit with five years’ relevant experience; on-the-job training in IT.

Persons in this job must be familiar with programming, deployment, and analysis techniques for both macOS and Windows, as well as common software applications. Experience with project planning, purchase consultation, customer service, and being fiscally responsible is necessary.

Preferred Qualifications 

MSCE certifications are helpful. Persons in this job must be very familiar with programming, deployment, and analysis techniques for both Mac OS X and Windows, as well as common software applications.

Work Hours: Typical hours are Monday-Friday, 8:00 a.m. – 4:30 p.m. Other hours as needed.

Compensation and Benefits

Salary: Commensurate with education and experience. Administrative Pay Grade 46.

Benefits Information:      

Tennessee Tech offers a competitive benefits package. Benefits include the accumulation of two vacation days per month and one sick leave day per month, and thirteen (13) University holidays. Other benefits include medical and life insurance (shared cost with the university), retirement, optional 401k, and educational benefits.

Tennessee Tech is an Equal Opportunity/Affirmative Action employer.

Posting Details

Posting Date: 04/03/2024

Screening Date: 04/17/2024

Open Until Filled: Yes