General Manager
TB of America
Kearney, NE
Full-time
Food Service
Posted on October 31, 2022
Reporting to the Area Coach, the Restaurant General Manager manages a Taco Bell restaurant within the policies and guidelines of the company to ensure customer satisfaction and profit maximization.
The RGM will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant.
This role provides overall leadership through building a culture of recognition while motivating the team with the goal of operational excellence.
- High School minimum
- 2-4 years of operational management experience in the Quick Service Restaurant industry or retail environment including Profit & Loss responsibility
- Basic business math and accounting skills to manage Profit & Loss in their restaurant and strong analytical/decision-making skills
- Strong interpersonal and conflict resolution skills
- Good oral/written communication skills and strong interpersonal and conflict resolution skills with exceptional team building capability
- Basic personal computer literacy
- Is passionate about providing excellence in execution of quality food, service, cleanliness and speed standards
- Is a Dynamic, energetic and positive leader, a self-starter, proactively driven to get things done and does the right thing for the business
- Provides leadership and coaching for each employee in their restaurant
- Demonstrated track record of workplace achievement in the selection, coaching and development of managerial employees
- Proven ability to drive customer satisfaction, financial performance and employee satisfaction