Business Tax Collections Agent #60002910
Nebraska Department of Revenue
Business Tax Collections Agent
North Platte, NE
PERM FULL TIME
8/8/2022 11:59 PM Central
++The Department does not sponsor non-immigrant work visas for this position.++
Do you have a passion for customer service? Are you an organized individual? Are you looking for a job with great benefits? Our mission/vision at the Nebraska Department of Revenue (DOR) is to serve the public by administering the state revenue laws with integrity, efficiency, and consistency. Our culture allows for you to have a work life balance, with no on-call shifts, no nights, and no weekend hours. DOR offers a flexible schedule with start times that meet your family's needs, and the ability to telework part time after successful completion of probationary period! If this is what you are seeking, then DOR is the place for you!
DOR offers 13 paid holidays a year, retirement contributions, 12 sick days a year and 12 vacation days a year! We offer competitive health insurance benefits, life insurance and an employee assistance program. We also invest in our staff's development and offer Linkedin Learning Subscriptions to our staff. We have on the job training and support through the Senior Agent and Supervisor. DOR also offers opportunity for advancement, as your knowledge, and skills increase this allows additional opportunities to open up at DOR.
DOR is seeking a self-motivated individual to join our North Platte, NE office as a Business Tax Collections Agent. This individual will carry a caseload of accounts that are delinquent in either their filings or payment of tax liabilities. The Agents role is to help the Taxpayer correct these delinquencies in a variety of ways. This person will learn how to answer complex taxpayer questions with regards to Nebraska regulations, statutes, forms, refunds or questions on getting licensed with DOR for a permit.
The North Platte, NE DOR office is open to the public from 8-12 pm to assist Taxpayers with a variety of needs including answer questions or processing lottery claims.