Sr Enrollment Process Associate

Florida International University   Miami, FL   Full-time     Education
Posted on April 27, 2024
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About FIU

Florida International University is a top public university that drives real talent and innovation in Miami and globally. Very high research (R1) activity and high social mobility come together at FIU to uplift and accelerate learner success in a global city by focusing in the areas of environment, health, innovation, and justice. Today, FIU has two campuses and multiple centers. FIU serves a diverse student body of more than 56,000 and 290,000 Panther alumni. U.S. News and World Report places dozens of FIU programs among the best in the nation, including international business at No. 2. Washington Monthly Magazine ranks FIU among the top 20 public universities contributing to the public good.

Job Summary

Provides support in the initial admission evaluation process for incoming undergraduate students. Reviews documentation related to academic credential evaluations and national accreditations; updates and approves according to Florida State Regulations. Provides customer service to students throughout and in support of these processes.
  • Provides support in the admission evaluation process for incoming undergraduate students. Reviews official documentation related to transcripts, test scores, updates and approves preliminary evaluations as per State of Florida Regulation and Guidelines.
  • Corresponds with supervisor regarding pending documents throughout the review process via email, phone. Provides customer service to students via salesforce communication platform. As well and University staff as it relates to admission evaluation questions via email, phone or in person.
  • Verifies accreditation information through various resources such as the internal and external research databases of our Student information systems. Maintains confidentiality regarding data/information accessed for purposes of the residency evaluation.
  • Manages a daily query and workflow of pending student cases via ImageNow system. Maintains and updates student records in University's PeopleSoft system as well as through our CRM (Salesforce).
  • Supports the admission evaluations team at University events such as Open House and Orientation.
  • Assists the leadership with peak and operations related tasks/projects assigned pertaining to Admission Operations Processing.
  • Performs other related duties as required or as directed. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.
Minimum Qualifications

High school diploma and six (6) years of experience.

Desired Qualifications
  • Experience and/or knowledge of PeopleSoft.
  • Prior experience utilizing time management and organization skills.
Job Category

Staff

Advertised Salary

$31,200 - $33,000

Work Schedule

Begin time: 8:30 AM
End time: 5:00 PM

Pre-Employment Requirements

Criminal Background Check

How To Apply

Prospective Employee

If you have not created a registered account, you will be asked to create a username and password for use of the system. It is recommended that you provide an active/valid e-mail account as that will be the main source of communication regarding your status within the process. In this account, you are able to track your applicant status in "My Applications".

To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.

Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume/curriculum vitae into one attachment. Attached documents should be in Microsoft Word or PDF format. All applicants are required to complete the online application including work history and educational details (if applicable), even when attaching a resume.

*This posting will close at 12:00 am of the close date.

How To Apply

Current Employee

As a current employee, you must log into Employee Self Service (ESS) to apply for this and any other internal career opportunity of interest. In this account, you are able to track your applicant status in "My Applications".

To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.

Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume/ curriculum vitae, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume into one attachment. Attached documents should be in Microsoft Word or PDF format.

*This posting will close at 12:00 am of the close date.

Disclosures

Clery Notice

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the University Police department at Florida International University provides information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three (3) calendar years. The FIU Annual Security report is available online at: https://police.fiu.edu/download/annual-security-fire-safety-report/.

To obtain a paper copy of the report, please visit the FIU Police Department located at 885 SW 109th Avenue, Miami, FL, 33199 (PG5 Market Station).

Pay Transparency

Florida International University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

FIU is a member of the State University System of Florida and an Equal Opportunity, Equal Access, Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.