Bank Retail Branch Manager

Posted on January 5, 2020

Bank Retail Branch Manager

Retail Banking

  • North Platte, NE, USA
  • Salary
  • Full Time

Comprehensive and Competitive Benefit Package

We're looking for an initiative driven and dynamic manager to add to our retail banking team!

Position Summary:  Directs and oversees all Retail service delivery and daily operations of a branch location 25MM or less in combined deposits and consumer loans. Ensures all bank and regulatory policies and procedures are followed. Ensures all customers receive prompt and courteous service and that products/services offered meet the needs of the bank's customer base.  Works to ensure maximization of customer relationships based on customer need and aligned with the bank's core values. Is the "Sales and Service Champion" of this location and a role model of teamwork within the region.  See job description for further details.

Retail Branch Manager I 
1. Other duties as may be assigned.
The statements contained in this job description describe the general nature and level of work being performed by the
person accepting this role. “Secondary Duties and Responsibilities” are considered incidental or secondary to the overall
purpose of the job. This job description does not state or imply the only duties and responsibilities assigned to this job.
Employees holding this job will be required to perform any other job-related duties requested by management. All job
requirements are subject to possible modification to reasonably accommodate individuals with a disability.
1. Ensures that sales employees have clear goals and responsibilities consistent with bank
culture and core values.
2. Supports the ongoing implementation of the Performance Management system, utilizing tools
and attending training sessions.
3. Works with direct reports to set performance standards that are specific and measurable.
4. Supports, coaches and mentors sales teams.
5. Provides specific performance feedback, positive and corrective, as soon as possible after the
event and formally at least once a year. Deals firmly and promptly with performance
 Bachelor's degree (B.A.) from four-year college or university plus additional bankrelated
 2-3 years related retail experience and/or training;
 Or equivalent combination of education and experience.
Other Skills/Characteristics
 Proficient computer skills
 Excellent communication skills, both written and verbal
 Effective problem solving and decision making skills
 Ability to multi-task
 Proven management skills
 Ability to deal with customers and staff under circumstances requiring tact, diplomacy
and confidentiality
 Sales management and business development skills
Performance Measures
 Manages branch personnel with limited turnover
 Maintains professional, well kept appearance of facility at all times
 Grows average customer relationship a minimum of _______products/services annually.
 Oversees the location consumer loan portfolio of ____MM and grows the portfolio by
___net per year. (TBD)
 Grows location deposits a minimum of 1MM net per year.
 Grows fee income for location a minimum of 10% annually
 L.E.T annual reverse evaluation score of 5.5 minimum.